Digirati delivered a new guidance content platform to support the HM Passport Office staff in their processing of passport applications. As part of this program of work, this self-contained content delivery platform needed to be developed and delivered to fit into a new high availability ‘platform as a service’ infrastructure.
That new service infrastructure (EBSA platform) formed part of a wider initiative delivered by the Home Office through its Technical Design Authority, and is an evolving collection of cloud services, commodity products and bespoke frameworks that underpin digital service delivery for multiple government departments.
The challenge for our team and the client was to establish the baseline approach with which we could develop the content service platform, addressing the known requirements and non-functional requirements with the knowledge that the service into which the platform would be deployed would naturally evolve as it was being designed and developed.
To achieve this, we needed to:
This enabled our team to be effective in both progressing the functional platform development, and validating core aspects of the high availability infrastructure. This provided our client with the reassurance of rapid delivery, whilst the wider service platform was still in development.
Working with the HMPO team, we then collaboratively reviewed the developments within the EBSA platform at an agreed milestone, to establish how to most effectively deliver the migration of the content platform.
We were able to effectively migrate the guidance content platform into an early iteration of the new EBSA platform, providing an exemplar approach for other digital service projects to follow.
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