Digirati collaborated with Jisc as part of a multi-year project to initially assess feasibility, before going on to facilitate the development and delivery of a UK wide research data management shared service to support the UK’s Higher Education institutes. The phased programme of work involved multiple institutes who participated as pilots for the early stages of the project, together with a range of suppliers providing key components and services that formed part of the wider service offering.
We helped Jisc to initially validate how the program of work could be delivered, documenting and prioritising the business goals, desired impacts and possible deliverables that the service if successful, could support.
As we progressed towards the pilot phase, we needed to develop and communicate the initial emerging roadmap and develop a product backlog to support delivery. We introduced processes and tools to support:
The structured approach to defining and managing the product roadmap and detailed backlog was an important element in helping Jisc realise their ambitions in launching the Jisc Open Research Hub service. By leveraging product management techniques, we enabled multiple development teams and institutes to effectively iterate development of the service, supported effective communication of how the product delivery aligned with the goals of the programme, and ensured stakeholders could remain informed throughout the process.
The Open Research Hub service has since evolved into separate services such as preservation (https://www.jisc.ac.uk/preservation) in addition to the overarching research and data management service (https://www.jisc.ac.uk/research-systems-connect).
Do you have an initiative or new service that could benefit by leveraging a product management techniques?
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